FREQUENTLY ASKED QUESTION

BOOKING POLICY

There is a $100 NON-REFUNDABLE appointment deposit fee that must be paid at the time of booking and goes towards the cost of your appointment. This deposit fee will secure your date and time. This deposit fee can be paid through our website by simply clicking BOOK APPOINTMENT. The balance is due at the appointment before the procedure. Payments can be made in full at the time of booking, but are NON-REFUNDABLE. If you choose to completely cancel your appointment once booked, you will forfeit your processed payment. Please consider simply rescheduling.

There is a $25 NON-REFUNDABLE in person consultation fee. WE also offer complimentary consultations via facetime. This amount will be credited to the cost of your appointment if you choose to book the procedure.

RESCHEDULING

We require a 48-hour notice to reschedule your appointment. Your $100 deposit will be transferred to your rescheduled appointment ONE TIME. If you need to change your appointment more than once, you will be required to send an additional $50 deposit. If you need to cancel your appointment completely, you will forfeit the booking fee. If you have booked and paid service in full and need to reschedule please give a minimum of 24-hour notice. There will be no rebooking for 2 or more missed appointments, no exceptions.

Touch-ups must be scheduled within 4-8 weeks of your initial session and have a nonrefundable fee of $150. If you need to reschedule please give a minimum of 24-hour notice. You must reschedule within the 8 week period for all 2nd-time touchups. You will forfeit your touchup if you exceed the 8 week period, meaning we will have to reevaluate the brows and additional charges may apply. Proper notice is required for rescheduling.

LATE POLICY

We have a strictly enforced 15-minute late policy. Please call, text, or email us if you are going to be late. Being more than 15 minutes late to your appointment will result in the Forfeit of your deposit and cancellation of your appointment.

If you are a NO-SHOW (failure to cancel/reschedule or failure to show for a scheduled appointment) you will forfeit the full amount of your deposit. In addition, you will not be allowed to book a subsequent appointment with Enhanced Microblading until the amount of the procedure is paid in full no exceptions.

All patients are responsible and subject to all terms expressed herein. NO exceptions will be made. We reserve the right to refuse appointments to any client who has demonstrated disregard for our policies.

CHILDREN & GUESTS

NO one under the age of 18 is allowed in a tattoo / permanent cosmetic studio. You will forfeit your deposit if you come with your child. If you bring a guest, please limit to one person as seating and space is very limited.

NO Food or Drinks are allowed.

Thank you for understanding as we strive to keep a safe and sanitary center at all times.

CONFIRMATION

All clients will receive a confirmatory email or text message once the appointment has been scheduled. If appointment(s) are not confirmed within two (2) business days of your scheduled appointment, your appointment will automatically be cancelled and will be subject to cancellation terms.